I’ve never owned a houseplant plant before...what do I do?
Why does my plant look different from the website?
Like people, plants are all so unique. That’s just one of the reasons they are so much fun! That said, it will not be uncommon to find variations of colour, size and growth pattern on our plants. While we always maintain a high standard of quality, there may be subtle differences from what is displayed online.
What does a 6” or 10” plant refer to?
We measure and size our plants based on the top diameter of the grower's container (the plastic pot the plant comes in). Grower container sizes will fit in the matching decorative pots accordingly. i.e if you purchase a 4” plant, be sure to get a 4” - 4.5” decorative pot.
How do you measure the height of your plants?
All of our measured heights featured on our product pages are approximate. We measure from the bottom of the grower's container to the tip of the tallest leaf.
How should I water my plants?
Should I repot my plants once they have arrived? How will I know when it's time to repot?
How does contactless pick up work?
How soon can I expect my new plants?
Do you offer the same day or next day delivery options?
What if I’m sending this as a gift?
If this is a gift, please be sure to include the recipent's:
Can I return or exchange my plant once it’s been picked up or delivered?
At this time we do not accept returns or exchanges on plants. We do offer returns on undamaged plant accessories and pots within 14 days of purchase. For more details or questions, please email us at firstname.lastname@example.org